Ordering Repeat Prescriptions
PRESCRIPTION CHANGES DUE TO COVID-19
IF YOU NEED A REPEAT PRESCRIPTION PLEASE DO NOT BRING YOUR REQUEST TO SURGERY IN PERSON. PLEASE ORDER VIA PATIENT ACCESS. IF YOU DO NOT HAVE ACCESS TO THIS, DURING THE CURRENT CRISIS ONLY, WE WILL ACCEPT TELEPHONE REQUESTS BUT PLEASE BE AWARE OUR TELEPHONE LINES ARE VERY BUSY.
**PLEASE NOTE THAT WE ARE ASKING ALL PATIENTS ON MEDICATION TO NOMINATE A PHARMACY FOR THEIR PRESCRIPTION TO BE SENT TO ELECTRONICALLY.**
Medications which you take regularly will probably be on your repeat prescription list. These can be ordered regularly without seeing the GP to prescribe. There are several ways to order repeat prescriptions.
Please note that we require 48hrs to process repeat prescription requests.
As part of our commitment to safe prescribing and the responsible use of the NHS’s limited funds, Parkside Surgery is working in conjunction with East Lancashire Clinical Commissioning Group (EL CCG) and Medicines Management Team to improve patient experience and efficient use of NHS resources with the repeat prescription ordering process.
Therefore from Monday 5th June 2017, your local pharmacist will no longer be able to order medicines or repeat prescriptions on your behalf. You can do this yourself, however, in a variety of ways listed below.
Patient Access allows you to order repeat medications as well as book and cancel appointments online, to register visit patient.emisaccess.co.uk. Please note this service is not available for patients who are under 16 years. (Please contact the surgery for alternative ordering options)
Call into the surgery and drop off your prescription request in our prescription ordering box in reception.
Request repeat prescriptions by post or drop it through our letter box out of hours.
OVER 75’s OR HOUSEBOUND
We do not take prescription requests over the telephone, except where a patient is over the age of 75 or housebound. Requests by telephone can only be made between 1.00pm – 3.00pm Monday to Friday. For this you will need to ring the script ordering line on 01282 731447
PLEASE DO NOT TELEPHONE TO ORDER MEDICINES UNLESS YOU ARE OVER 75 OR HOUSEBOUND
All prescriptions should be available after two working days after 3.30pm, please ensure you allow this time for your request to be processed.
Please contact us for further information if required.