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Ordering Repeat Prescriptions 

PRESCRIPTION CHANGES DUE TO COVID-19

IF YOU NEED A REPEAT PRESCRIPTION PLEASE DO NOT BRING YOUR REQUEST TO SURGERY IN PERSON.  PLEASE ORDER VIA PATIENT ACCESS.  IF YOU DO NOT HAVE ACCESS TO THIS, DURING THE CURRENT CRISIS ONLY, WE WILL ACCEPT TELEPHONE REQUESTS BUT PLEASE BE AWARE OUR TELEPHONE LINES ARE VERY BUSY. 

**PLEASE NOTE THAT WE ARE ASKING ALL PATIENTS ON MEDICATION TO NOMINATE A PHARMACY FOR THEIR PRESCRIPTION TO BE SENT TO ELECTRONICALLY.**

Nice_vlue_pillsMedications which you take regularly will probably be on your repeat prescription list.  These can be ordered regularly without seeing the GP to prescribe.  There are several ways to order repeat prescriptions. 

Please note that we require 48hrs to process repeat prescription requests.

As part of our commitment to safe prescribing and the  responsible use of the NHS’s limited funds, Parkside  Surgery is working in conjunction with East Lancashire  Clinical Commissioning Group (EL CCG) and Medicines  Management Team to improve patient experience and  efficient use of NHS resources with the repeat  prescription ordering process.

Therefore from Monday 5th June 2017, your local pharmacist will no longer be able to order medicines or repeat prescriptions on your behalf. You can do this yourself, however, in a variety of ways listed below.

ONLINE
Patient Access allows you to order repeat medications as well as book and cancel appointments online, to register visit
patient.emisaccess.co.uk. Please note this service is not available for patients who are under 16 years. (Please contact the surgery for alternative ordering options)

IN PERSON
Call into the surgery and drop off your prescription request in our prescription ordering box in reception.

BY POST
Request repeat prescriptions by post or drop it through our letter box out of hours.

OVER 75’s OR HOUSEBOUND
We do not take prescription requests over the telephone, except where a patient is over the age of 75 or housebound. Requests by telephone can only be made between 1.00pm – 3.00pm Monday to Friday.  For this you will need to ring the script ordering line on 01282 731447

PLEASE DO NOT TELEPHONE TO ORDER MEDICINES UNLESS YOU ARE OVER 75 OR HOUSEBOUND

ADDITIONAL INFORMATION

  All prescriptions should be available after two working days after 3.30pm, please ensure you allow this time for your request to be processed.

Please contact us for further information if required.

 
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