Welcome to the Prestige Medical Group Website.
Covid Update 30.4.2020
Like all practices we are currently operating a “total triage system”. This means that if you ring to request an appointment you will initially be booked a telephone appointment with one of our clinicians. They may be able to deal with your problem by phone but if not may arrange a video consultation or communication by text or email. If it is necessary for you to be seen in surgery this appointment will be at Oxford Road Medical Centre.
Appointments at Parkside Surgery are currently reserved for routine care such as blood tests, baby clinic and antenatal clinic.
The doors to our surgeries are locked. Patients will only be admitted for pre-arranged appointments and will not be allowed in at Parkside if they have a cough or fever. We ask you to maintain social distancing and wash your hands on entering our buildings. Clinicians will be wearing PPE including face masks and visors. All of these precautions are to protect you and our staff from possible infection.
Whilst we are taking all possible measure to reduce the risk of infection, it is still important that you contact us about potentially serious medical concerns.
If you are concerned that your child is unwell or feverish always seek medical advice. If the surgery is closed contact NHS 111 online or by phone.
If you develop new and unexplained symptoms such as sudden weight loss, a new lump or mole or blood in your urine or poo always seek medical advice.
If you are referred to hospital for urgent investigations it is important that you attend your appointment.
For anyone struggling with the restrictions of “lockdown” support is available from Burnley Together, https://burnleytogether.org.uk/ (01282 686402)
We remain open to deal with your medical needs although we may need to do this differently to usual.
Take care and stay safe,
From everyone at Prestige Medical Group
IF YOU NEED A REPEAT PRESCRIPTION PLEASE DO NOT BRING YOUR REQUEST TO SURGERY IN PERSON. PLEASE ORDER VIA PATIENT ACCESS. IF YOU DO NOT HAVE ACCESS TO THIS, DURING THE CURRENT CRISIS ONLY, WE WILL ACCEPT TELEPHONE REQUESTS BUT PLEASE BE AWARE OUR TELEPHONE LINES ARE VERY BUSY.
**PLEASE NOTE THAT WE ARE ASKING ALL PATIENTS ON MEDICATION TO NOMINATE A PHARMACY FOR THEIR PRESCRIPTION TO BE SENT TO ELECTRONICALLY.**
ISOLATION NOTES/SICK NOTES - PLEASE USE THE WEBSITE LINKS BELOW.
EXTENDED GP SERVICES FOR ALL EAST LANCASHIRE PATIENTS
Please see links below:
Extended GP Access
HOW INFORMATION ABOUT YOU HELPS US TO PROVIDE BETTER CARE
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.
How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.
The NHS needs to make sure that you know this is happening and the choices you have.
For more information, including a list of frequently asked questions please go to the website at www.nhs.uk/caredata Patient_Information_Leaflet.docx
(Site updated 30/04/2020)